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Error in shared log FTP upload: Permission denied

  • Simomax
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7 years 11 months ago - 7 years 11 months ago #2009 by Simomax
I'm getting the above error and my shared data is not being shared. The check box under Settings --> Share logged data with other users is checked and unchecking and rechecking doesn't fix it.

Excerpt from my message log:
08/04/2016 16:55:19 : Successfully uploaded graph via FTP
08/04/2016 16:56:19 : Successfully uploaded graph via FTP
08/04/2016 16:57:19 : Successfully uploaded graph via FTP
08/04/2016 16:57:20 : Creating new log datapoint
08/04/2016 16:57:20 : Creating new log datapoint \RadLog 20160408 165720 : 
08/04/2016 16:57:20 : Created new datapoint directory.
08/04/2016 16:57:20 : Saved graph data.
08/04/2016 16:57:20 : Saved distribution plot data.
08/04/2016 16:57:20 : Updated long term trend graph
08/04/2016 16:57:20 : Saved trend report
08/04/2016 16:57:20 : New log datapoint complete.
08/04/2016 16:57:20 : Uploading shared datapoint...
08/04/2016 16:57:20 : Checking for valid user...
08/04/2016 16:57:20 : Valid user/password.
08/04/2016 16:57:21 : Creating user directory...
08/04/2016 16:57:22 : Error in shared log FTP upload: Permission denied
08/04/2016 16:58:19 : Successfully uploaded graph via FTP
08/04/2016 16:59:19 : Successfully uploaded graph via FTP
08/04/2016 17:00:19 : Successfully uploaded graph via FTP

Do I need a special login or something for sharing data?

Thanks

ETA: I'm running version 0.41
Last edit: 7 years 11 months ago by Simomax.

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7 years 11 months ago #2022 by mw0uzo
Thanks for the report, been wondering why this is. I'll look into it. In the meantime, clear all your shared data using the button under the Tools tab.

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7 years 11 months ago #2024 by Simomax
Hi Dan, Thanks for looking into this.

I have done what you asked and hit the 'Clear shared data' button. When I do it seems to go through the motions for a second or so then throws a pop-up error stating 'Error removing user from userlist: Permission denied'.
Here are the log entries:
11/04/2016 17:04:28 : Removing user from shared data userlist...
11/04/2016 17:04:27 : Deleting shared data...
11/04/2016 17:04:27 : Valid user/password.
11/04/2016 17:04:27 : Checking for valid user...

Thanks

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7 years 11 months ago #2026 by mw0uzo
Ok, this might be why I haven't seen many new stations in the shared data list - its not working properly! It must be a problem with the server.

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7 years 11 months ago #2028 by Simomax
I can lend you a hammer if you want? I have many types, big, little, rubber, wood, lump, sledge, toffee, leather, copper, claw, and a good old 2lb ball pein. One might fix it? no? :P

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7 years 9 months ago #2309 by Frank
This post is a little old but was this resolved? We have a member here in Massachusetts, 3 of us now, that is having a sharing issue. Was there more to the info needed to be able to share data?

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